At Baloda Logistics, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website or services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Information: When you contact us, request a quote, or use our services, we may collect personal details such as your name, phone number, email address, shipping or delivery address, and payment information.
- Non-Personal Information: We may collect non-identifiable information such as your IP address, browser type, device information, and browsing history to improve your website experience.
- Cookies: Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and improve our website functionality.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To Provide Services: We use your information to fulfill your requests, process orders, provide customer support, and manage logistics services.
- To Improve Services: Your information helps us understand how our website and services are used so we can make improvements.
- To Communicate with You: We may send you updates, promotional offers, or important information about your services or changes to our terms and policies. You can opt out of marketing communications at any time.
- To Ensure Security: We may use your information to prevent fraud, verify identity, and secure our website.
3. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information. However, please be aware that no data transmission or storage method can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your information.
4. Sharing Your Information
We respect your privacy and will not share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with third-party vendors or service providers who assist us in delivering services, such as payment processors, shipping partners, and IT service providers. These providers are obligated to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or government inquiry.
5. Your Rights
You have the right to:
- Access and Update Your Information: You can request to view, update, or correct your personal information at any time.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt out by following the unsubscribe link in the email or by contacting us directly.
- Delete Your Information: You can request that we delete your personal data, subject to any legal obligations we may have to retain certain information.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us at:
Baloda Logistics
Email: privacy@balodalogistics.com